News

See you at Call & Contact Centre Expo

Learn how to increase sales, improve satisfaction and wisely reduce service contact through the power of behavioural science, supercharged by AI. We’ll be showcasing Mazaru Insights® at the expo this year and you can...

Join us at the launch of Mazaru Insights®

Through insight comes enlightenment Behavioural science supercharged by AI: Mazaru Insights® helps you empower customers to self-serve, or buy from you. When 23rd January 2020, from 4pm  Where BFI, 21 Stephen Street, Fitzrovia, London W1T...

We come in peace, with knowledge and insight

Introducing Mazaru Insights® : Blending behavioural science and AI to analyse your content and comms and help you find ways to boost satisfaction, increase sales and reduce service contact....

OK Google, talk to The Wise Monkey

Do you have burning questions about Mazaru? Who we are, what we do, where our beer tap is? We’re now live on the Google Assistant, ready and waiting to chat about all things...

Planning, Analysis and Insight User Group

The South West Contact Centre Forum, Planning, Analysis and Insight User Group, will be hosting their next meeting on Thursday. Fran and Susie will be speaking at the session, which will...

Out of This World CX Workshop

Unify Communications are hosting an exclusive Out of This World CX workshop this Thursday, exploring how you can deliver great omnichannel customer service without compromising on quality or incurring huge costs. We’ll be joining...

World Mental Health Day

Thursday 10th October, is World Mental Health Day. The theme for this year is suicide prevention. The WHO has some scary stats around this topic: - Every 40 seconds, someone...