MyMazaru Mazaru Insights®

Music, PPL & PRS Licensing

Fancy a chat?

0330 123 9930

hello@mazaru.com

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Whether you want to calm, inspire, or educate your customers while they wait, we've got it covered! 

Don't sound like everyone else, sing your own song!

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Music is the explosive expression of humanity. It’s something we are all touched by. No matter what culture we’re from, everyone loves music.

You can get your PPL/PRS licenses from them, or from us - but only one of us can take care of your queues from start to finish (hint - it's not them). We can source, or even create, the perfect music for your call queues, or why not have a jukebox so your callers can pick the music they'd like to hear.

Are your customers not listening to important messages in your queue? Play them something they'd like to listen to so they don't tune out. Keeping everyone happy and staying on brand makes perfect sense, why aren't you doing it already?

 

We listen to hundreds of queues every year, we don't like to hear:

  • Boring queues that leave your customers frustrated.
  • Lyrics or tracks that don't fit your brand.
  • Poor quality music played on a loop.
  • Generic 'elevator' style music.
  • Tracks with the wrong tone or tempo.

We can organise licenses for all your music needs. Want to play music in your office? We've got you covered. Maybe you fancy some jazzy podcasts, or some epic videos - we can do all of these. Just get in touch, tell us what you need, and we'll take it from there!

Benefits to you

  • Showcase your brand.
  • Music that fits you - and only you.
  • Tailored queues for each customer type.
  • Set customer expectations before the call.
  • Keep your customers entertained.

Benefits to your customer

  • Trust in the brand.
  • Feel calm and assured.
  • Get helpful messages.
  • A choice of music to listen to.
  • Wait times that aren't boring!
Speak No Evil

Using interesting, on-brand hold music is like a warm hug for your customers’ ears! It says “we value your time” and keeps things positive while they wait. It’s a fun way to show your brand’s personality and make waiting less boring. Give us a call to find out how we can do this for you.