Our Tribe

Susie Lealan

Director of Customer Wow

Focusing on the customer experience, making interactions and conversations friendly and engaging.

Fave monkey: Northern Plains Grey Langur

Bon Searle

Computer Whisperer

Turning the next idea into reality one byte at a time.

Fave monkey: Capuchin

Itai Bercovier

Conversation Designer

Helping put the heart in the tin man.

Fave ape: Homo Sapiens

Arul Ganesh

Money Man

Translating numbers into words to facilitate business discussion.

Fave monkey: £500

Daniel Lebbie

Marketing Demigod

Providing Divine Marketing & Strategy.

Fave monkey: Japanese Macaques

Abbie Mandry

Social Sensei

I run and manage the social channels, create content for our brand and interact and engage with our customers.

Fave ape: Baby Orangutan

Janina Heron

Tone Maven

Listening, learning and sharing … ideas, insights and examples of the tones and words that shape positive interactions.

Fave monkey: Vervet

Joe Kelsall

CX Champion

Listening and turning your ideas into reality.

Fave monkey: De Brazzas Monkey

Liza Royal

CX Kingpin

Working with our clients to help them deliver the best possible customer experience and measurable business benefits.

Fave ape: Cheeky chimp

Kevin Freeman

Happiness Ninja

We have two ears and one mouth.

Fave monkey: Clyde (Clint’s mate)

Jackie Murray

Happiness Hero

Educating, influencing and entertaining through the power of words and music.

Fave monkey: Monkey Mojito

Nicola Dunsmore

Chief Orchestrator

Keeping the tribe trooping by supporting all things operational.

Fave ape: Tamarind

Katie Paine

Wow Wizard

Delivering the wow factor in thoughtful and unexpected ways.

Fave monkey: Spider Monkey

Alberto Villa

Dinero Deputy

Looking after the tribe’s banana stash.

Fave monkey: Night monkey

Corinne Reynolds

Journey Maker

Joining the dots to create an amazing end-to-end experience for our clients and their customers.

Fave monkey: Blue monkey