Susie Lealan
Director of Customer Wow
Focusing on the customer experience, making interactions and conversations friendly and engaging.
Fave monkey: Northern Plains Grey Langur
Our Tribe
Bon Searle
Computer Whisperer
Turning the next idea into reality one byte at a time.
Fave monkey: Capuchin
Itai Bercovier
Conversation Designer
Helping put the heart in the tin man.
Fave ape: Homo Sapiens
Arul Ganesh
Money Man
Translating numbers into words to facilitate business discussion.
Fave monkey: £500
Corinne Reynolds
Journey Maker
Joining the dots to create an amazing end-to-end experience for our clients and their customers.
Fave monkey: Blue monkey
Lynsey Fyfe
Linguistic Luminary
Where client imagination meets customer enlightenment.
Fave monkey: Howler Monkey
Liza Royal
CX Kingpin
Working with our clients to help them deliver the best possible customer experience and measurable business benefits.
Fave ape: Cheeky chimp
Joe Kelsall
CX Champion
Listening and turning your ideas into reality.
Fave monkey: De Brazzas Monkey
Jackie Murray
Happiness Hero
Educating, influencing and entertaining through the power of words and music.
Fave monkey: Monkey Mojito
Katie Paine
Wow Wizard
Delivering the wow factor in thoughtful and unexpected ways.
Fave monkey: Spider Monkey
Alberto Villa
Dinero Deputy
Looking after the tribe’s banana stash.
Fave monkey: Night monkey
Camilla Lalli
Storyteller
Creating friendly and engaging conversations with data and AI.
Fave monkey: Vervet Monkey
Duncan McCunn
CX Advocate
Working with you to find effective solutions, improve efficiencies and save you money.
Fave monkey: Micky Dolenz
Francesca Toma
Service Sensation
Helping customers find their path to successful results.
Fave monkey: Red Shanked Douc