We can:
- Cut contact to agents – fast
- Get your callers self-serving – give them immediate help and answers
- Provide messages that will calm and reassure your customers
Call 0330 123 9931 Text 07710 032 275
Who we’re helping right now:
‘We saw a 27% drop in calls within minutes of getting Mazaru’s messages live.’
Scott Friery, Channels Manager
John Lewis & Partners
We can write messages to get your customers help and answers – fast
60%
Self Service
With simple, effective and clear messaging, we helped Direct Line pull their customers away from the phone and onto digital channels. Through the Covid-19 crisis, we’re giving them additional, simple tactics to help customers get answers fast.
Calls Down
27%
‘We saw a 27% drop in calls, within minutes of getting Mazaru’s messages live.
We had more customers helping themselves, more using digital channels.
Great team, incredible service’
Scott Friery, Channels Manager, John Lewis & Partners