Who we’re helping right now:
‘We saw a 27% drop in calls within minutes of getting Mazaru’s messages live.’
Scott Friery, Channels Manager
John Lewis & Partners
With simple, effective and clear messaging, we helped Direct Line pull their customers away from the phone and onto digital channels. Through the Covid-19 crisis, we’re giving them additional, simple tactics to help customers get answers fast.
‘We saw a 27% drop in calls, within minutes of getting Mazaru’s messages live.
We had more customers helping themselves, more using digital channels.
Great team, incredible service’
Scott Friery, Channels Manager, John Lewis & Partners